Our aim is to increase the quality level of our products by using last technological progress with modern industry consideration during our production process.
Reconciliation of our products’ security, performance and confidingness with related standards is our company’s policy.
Our company’s policy is to adopt our brand in our product range and to be leader by supplying and responding all needs.
We will follow up the satisfaction of our customers concerning all presented goods and services and all needs and complaints will be analyzed.
Our target is to improve productivity of our company’s economy and national economy by minimizing recycling.
Quality is guide of our goods and services.
We are always upgrading our products and quality management system by training our employee with planned and systematic training programme and our aim is to adopt this approach to our employees.
Our philosophy is to protect the environment during our all activities and to empose this to our employees.
CUSTOMER SATISFACTION POLICY
- Replying the complaints, requests and questions of our all customers as soon as possible and redressing all grievances free of charge.
- Providing an immediate access to our customers at all times and channels .
- The complaints and suggestions of our customers contribute continuous recovery.
- Complying with the legal regulations concerning activities, to fulfill the requirements of consumer law # 4077.
- Managing the client relations & complaints with a clear, transparent, quick, assurance and customer-focused approach .
- Producing ergonomically comfortable products that enhance the life quality of our customers.
- Staff who meet the demands of the customers are always composed of trained and expert people.
- Please send your demands and suggestions to our Web Addresses and Service Hotline. These demands will be registered and certainly will be taken into consideration.